Overview

Everything seemed to be one extreme or the other: very accessible or utterly useless. First the usual struggle getting lined up to open the heavy door with a swipe card. No, accrual first was trying to operate the lift as you Jane to put your room key in to use it, and I kept finding myself off to other floors before I could get my card in. There was very poor lighting, no ceiling light, someone with limited sight would really have struggled. Bathroom was massive and completely flat wet room, so at first glance I thought it would be great. Further inspection revealed a very low loo, a very high rail (it was above shoulder height once I got seated!) the shower curtain only went across half the room and the wall mounted seat was wobbly. In any case, the shower provided less water pressure than the taps, so I quickly gave that up. On exiting the bathroom I fell down the little bit where they've smoothed out the old step. Good full length mirror, clearly they'd tried to adapt the wardrobe as there was a lowered hanging rail...but all the hangers were on the high one! It's those loop headed hotel hangers so couldn't request they be moved. I couldn't access the heating comes as they were buried under the fitted table, so I was hot all night. They are partnered with the car park across the road, but you have to hold up your ticket very high to get in, and when I visited the card reader didn't work, but there were plenty of people coming and going so I just waited. They told me there was a flashing fire alarm in that room, can't verify if it was true. Apparently it was really noisy too, but since I can fix that by removing hearing aids I can't say. Space to move wheelchair around inside the room was very tight by the bathroom. There are no electrical sockets anywhere near the bed, if you need equipment you'll require several metres of extension cable

Transport & Parking

Parking right opposite. Fairly expensive. Lowered ticket reader would be an important improvement, as would a lower pay machine with turning space to get close with wheelchair.

Access

In main review

Toilets

Rails just way out of position to the actual loo, and toilet so very low.

Staff

Reception staff very helpful

Photos