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Hilton Frankfurt

Hochstraße 4, Frankfurt am Main, 60313, Germany | +49 69 133800 | Website

Housekeeping details lacking/accessibility

2

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

Staff friendly, especially front of house including breakfast staff helpful but housekeeping needed improving. Room not serviced until requested at 4pm then not completed until 6pm. Hotel is not completely accessible - the bar and access to the swimming pool wasn't obvious with steps in the changing room. Tricky to access rooms because of cleaning carts/trolleys in corridors. Lack of free wifi in rooms not good. Wouldn't return.

Transport & Parking

0

Valet parking, paying for each day.

Access

1

The hotels was advertised as being accessible which worked unless you wished to access the bar and the swimming pool!

Toilets

0

Staff

3

Helpful front of house

Anything else you wish to tell us?

Would not return

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