Poor experience- lacking accessibility
Visit date:
Overview
Myself and my friend Megan visited Greggs for a light bite and were not impressed by our experience. Firstly, its was very busy with the queue going out the door with no room to manoeuvre. When approaching the refrigerated foods, the reaching levels were not accessible as well as at the counter level and it was very fast paced service- too rushed, makes it very stressful. Then, going to the seated area, it was extremely cramped and inaccessible. Furthermore, when Megan needed the toilet, she had to get a code to enter which yet again was out of reaching distance! Overall, we would not recommend to any individual especially by themselves in a wheelchair to go to Greggs.
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