Overview

Glasgow Queen Street is one of two main rail stations in the city centre, and is located at one corner of Glasgow's George Square. The station has two levels: high level trains are a portal to the North, while low level services connect East to West Central Scotland. Queen Street is a busy, bustling station with lots of shops and cafes both in and around the station. Facilities are very good and should get even better once the proposed refurbishment is implemented. Excellent station to explore Glasgow from, and meet some of the friendly inhabitants!

Transport & Parking

There are disabled parking spaces from the side entrance to the station. Low-level and high level trains can be accessed via a ramp which can be booked with Scotrail Passenger Assistance.

Access

Lifts connect upper to lower levels, these are accessed from the end platforms on the upper level, and are usually working although it might be good to check before you travel as otherwise there are a lot of stairs.

Toilets

There is a disabled toilet on the main concourse which can be opened using a Radar key, or asking staff.

Staff

Most of the staff are very helpful but as a one-time frequent user of the low level trains I did encounter some who were rude and unfriendly. One time I was refused the use of the ramp despite being there before the train arrived. The driver saved the day by getting out of the cabin and getting the on train ramp for me!

Anything else you wish to tell us?

As a rail enthusiast, GLQ as we know it is a good place to spot or travel on trains to the north. Once the planned refurbishment goes ahead it should be even more accessible for disabled travellers.

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