OCS PRM Service

5

2 likes

The OCS team at GLA were fantastic, the Eagle Lifter is only new at the airport. The team who came to take me off the Easyjet flight on arrival at the airport were first class. I was taken out of...

Some mistakes make it difficult to access

2.5

When we checked in we were asked if Mum could make it up the plane steps, but they failed to tell us that we'd need to go down two flights to go back to! This was too much and we had to navigate ba...

Needs improved for a major airport!

3

1 like

Mixture of good and bad experience. Staff in check in fantastic and helpful, airline allowed me to take my own wheelchair right to the door of the plane , and placed my fold away walking frame in...

Not disabled friendly!

2.5

Very disappointed on a visit 'home' at the distances expected to walk from disabled 'drop off' car spaces & the uncaring attitude of the security staff at passport control.