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Fortnum & Mason

181 Piccadilly, London, W1A 1ER, United Kingdom | 020 7734 8040 | Website
6
2 likes

2

Tiny lifts, tried their best with old building

3

1 like

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair, Mobility Scooter

Overview

The gallery restaurant isnt accessible, its on the ground floor with about 10 steps up to it. Lifts are not very big, one of them wouldnt fit my compact scooter or wheelchair into Disabled toilet spacious & well signposted

Transport & Parking

4

Easily accessed via bus, no parking as it is central London

Access

2

Lack of disabled access to one of the restaurants, a lot of tight corners to squeeze around inside and one of the lifts is tiny so it takes a long time to wait for the one lift that is big enough

Toilets

5

Easy to find and plenty of space to get the scooter in and use the toilet, door is well placed too

Staff

4

Member of staff did offer to take me to staff lift instead of waiting for the public one Staff in gallery restaurant will ignore you at bottom of steps if you wanted to eat here which made me feel a bit of a nuisance so we ate elsewhere

Anything else you wish to tell us?

Definitely worth a visit but give yourself enough time to get to all the floors as there is a long wait for the lifts!

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We've had 3 reviews for Fortnum & Mason

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2 3

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