Embsay & Bolton Abbey Steam Railway
East Lane, Skipton, BD23 6QX, United Kingdom | 01756 710614 | WebsiteBrilliant day out
Visit date:
This review is especially helpful for those who have or use the following: Powerchair, Hidden Impairment
Overview
Afternoon tea on the railway
Transport & Parking
We travelled by car, and found five disabled parking spaces, but the large car park has plenty of parking space not marked up, so no problem leaving space around you.
Access
Fairly easy wheelchair access although being an old railway, the doors are not exta wide. Small threshold at entrance door, the reception/ticket area, then through small shop onto level platform for train. Cafe at Embsay station not accessible, but staff are brilliant and will get cafe service outside to you. Cafe at Bolton Abbey Station easily accessible to everyone. Due to the age and type of carriages, we had our afternoon tea in the guards department, halfway along the train. A long ramp was placed and two of the staff were on hand to ensure my safety both on and off the train. We had a table to ourselves right next carriage to the galley carriage. Food was excellent, and tea topped up four times in the hour we were on there. Enjoyed the day so much we will definitely be going back again soon.
Toilets
Disabled toilets at both stations easily accessible, clean, and also water was hot unlike some other venues I have been to. Pointed out that the red cord was missing in the one at Embsay station to staff, who hadn't realised,, and promised it would be sorted quickly. All the staff are volunteers with a passion for steam locomotives, and couldn't apologise more.
Staff
We got a very warm welcome from all the staff. They couldn't be more helpful, and they are very knowledgeable about the railway.
Anything else you wish to tell us?
It was recommended to social distance, and most visitors were talking at a socially distanced gap.
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