All sorts of levels and platforms
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Overview
Edinburgh Waverley Station is a great transport link to and from the city centre, but it is large with lots of levels each with their own separate staircases, lifts and escalators...which can get a bit confusing. If you're familiar with this station - it's generally very good. However, if it's all new to you, I'd aim to give yourself a bit more time to find your way around as it isn't always clear where you need to go to reach certain platforms.
Transport & Parking
I always walk, taxi or bus to this station - but there is a large carpark available. The buses stop right outside on Princes Street, and you can take a lift down into the station. Alternatively there are escalators (often out of order) or steps. The best taxi rank is at what I would call 'the back' of the station just off Calton Road. It is a drop-off area with a lift up to a footbridge and another lift down into the centre of the station where there is often a market on Fridays.
Access
The footbridges are wide and even when busy there is usually room to avoid bumping into people at Waverley! There can be a bit of congestion at the main arrival and departure boards. Signage is not the greatest and often the route to reach platforms doesn't feel logical - but that's the way it is. I often get frustrated trying to purchase tickets as the queue for the desk is always long and in a warm, stuffy room. The ticket machines are the best way to go, but if you didn't realise there were lots of them inside the ticket office, you could be waiting for a long time in the centre of the station. There is a fair amount of seating in the large waiting room which is good. I'd be wary in the shops as they are all incredibly tight and I've often knocked things over by mistake. One thing I do really like about Waverley is the numerous entrances and exists leading off into different areas of the city. That's great, and these are one of the things that happen to be quite well signposted!
Toilets
The toilets are always clean and tidy, and there is usually always a friendly attendant. They're particularly helpful if you have lots of bags.
Staff
Great staff, rarely have I met any unhelpful staff at Waverley.
Anything else you wish to tell us?
I spotted the Flying Scotsman here - that was pretty cool!
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