Overview

Venue is fantastic in terms of accessibility. Same level as street to enter, lifts, escalators, wide doors, plenty of toilets close to all venues. Only downside was the staff, there was plenty of them but did very little with noisy audience members and to accommodate end of aisle reserved seating.

Transport & Parking

Did not drive, and nearest bus stops on Lothian road which does not make it that easy to access. There may be a car park, however as I did not use this, I am unsure.

Access

No steps to enter, nice wide doors, reception area and disabled toilets near entry. Plenty of toilets on all floors.

Toilets

Disabled toilet near entry. Plenty of toilets on all floors and easy to find.

Staff

There were plenty of staff around.During performance, chatty audience members near us. When staff eventually noticed (even after comedian drawing attention to chatter) all the staff did was stand behind said people and say sshhh every so often. This did not sort out the problem. I had reserved end of aisle seating on accessibility phone line when booking. However, when I got to the venue, I told staff about this and they said 'you can find yourself an end of aisle seat there are plenty left'. I wonder what might have happened if we were later to the theatre and no end of aisle seats

Anything else you wish to tell us?

EICC is a fantastic venue, comfy seats, spacious and well laid out. Only down side were staff but I think we were just unlucky as there were plenty around to ask for assistance.