Easterbrook Bistro Bar & Spa

Bankend Road, Dumfries, DG1 4TL, United Kingdom | 01387 702500 | Website
78
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Food great , service poor

3

1 like

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This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair

Overview

Chose to eat here as attending a concert at Easterbrook Hall next door. Fairly accessible, and food was good, but service extremely slow, staff seemed inexperienced

Transport & Parking

5

We drove, plenty of designated accessible parking space outside the building, which are shared with Easterbrook Hall of which the Bistro and Spa are now part of . Very large carpark close by The Crichton Estate where the Bistro is located is served by local buses.

Access

3.5

Slight slope to access and slight ridge at the door which takes a bit of getting over with the chair. Heavy double doors to access , then a set of automatic doors. Fairly roomy, though as it is a Bar and Bistro, navigating through a crowd can be difficult to access the toilets, particularly if they have a big party seated outside where the toilets are located. Not too far to walk for those with mobility restrictions, and seating outside for a rest. I did not access the Spa to review it on this occasion

Toilets

4.5

Accessible toilet easy to find , the door is a bit difficult to manage on your own in the chair, but toilet large , clean, plenty of rails etc

Staff

4

Staff friendly enough, just very slow to serve and inter communication between them seemed non existent

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