Overview

Dundee's bus station has an automatic door to get inside, and an automatic door to get out to the bus bays. That's about it as far as disabled access goes.

Transport & Parking

There's no where to park your car at the bus station. Council car parks are located within a few hundred metres. There is a large coffee shop across the road from the bus station. It might well have an accessible toilet. It would certainly be a more pleasant place to wait for your bus than at the station.

Access

You can get in through an automatic door and out to the bus bays through an automatic door. There was no accessible toilet. There was a very narrow turnstile to get into the toilets that were available. There was nobody at the ticket desk. There were screens positioned up high with tiny text for bus information, I presume. The staff member I saw was walking through the bus station with her cup of tea and when asked about an accessible toilet and other accessible features, had no idea and barely stopped to listen. If anyone tried to ask for help or assistance, they'd struggle. I don't even know if any staff would have appeared if the staff I saw hadn't happened to come out with her tea.

Toilets

No accessible toilet available. The toilets that were available had a very narrow turnstile.

Staff

Completely uninterested and without knowledge of disabled access at the station. Entirely unhelpful.

Anything else you wish to tell us?

The bus station wasn't as clean as I'd have hoped. It felt quite miserable to be honest. The sanitiser station was empty. People were sitting around, one man was blocking a path I took. It didn't feel Covid safe or clean.

Photos