Duchess Theatre London with Disabled Access

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Duchess Theatre

3-5 Catherine Street, London, WC2B 5LA, United Kingdom | 0330 333 4810 | Website

Sherpa

Great Dunmow

Outstanding support

3.5

Visit date: February 2023

This review is especially helpful for those who have or use the following: Hearing Aid, Symbol Cane, Walking Aid, Hidden Impairment, Dementia

Overview

Outstanding support from staff both before visit (when booking tickets and during). Discounted tickets for disabled and carers. Assistance from staff to move more quickly through security queue. One-to-one support to get to seat. Hearing support options explained and equipment provided. Downside: stairs to/from seat but given assistance and not rushed. A thoroughly enjoyable evening thanks to helpful, friendly and attentive staff. Accessible parking on street.