DoubleTree by Hilton Edinburgh City Centre
34 Bread Street, Edinburgh, EH3 9AF, United Kingdom | +44 131 2215555 | WebsiteKim's Neatebox Travels
Visit date:
This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair
Overview
This hotel says the blueprint for excellent customer service. Easy access with automatic doors, met at door and then guided to where my friend was, table to low for me so quickly changed. Staff very attentive and super friendly. Spacious clean and all bases covered toilet. LOVED this place
Transport & Parking
Disabled spaces just round the corner from front
Access
All on level and automatic door. Spacious and clean
Toilets
Clean bright spacious. Grab rails at that and sink Easy access soap dispenser and hand towels..Red pull cord. All you need and spacious.
Staff
Used my Welcome app and was greeted at door then escorted by Ricardo to my friend. The staff including Marketing Manager Sylvia were amazing. Very friendly, very attentive. Made me feel like a regular, so much so, I want to go back.
Anything else you wish to tell us?
Visit this hotel. They treat you like a VIP. Got free delicious cookies from Sylvia
Comments
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