Derby Midland Railway Station

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Derby Midland Railway Station

4.5

Railway Terrace, Derby, DE1 2RU, United Kingdom | Website

sudennim

Using the welcoME experience at Derby station

1 like

Visit date: May 2024

This review is especially helpful for those who have or use the following: Assistance Dog, Walking Aid, Autism

Overview

I booked a personal assistant support and tour of Derby station when I travelled to see friends in derby. I have used WelcoME at Birmingham airport and the staff new exactly how to support and guide me onto the plane. The staff are the station were friendly and guided me from my Birmingham train to a taxi outside the station whilst giving me a tour of the facilities and talking to me about the station layout. They even had a bowl of water ready for Luna my assistant dog.