Delta Hotels by Marriott Cheltenham Chase
Shurdington Road, Gloucester, GL3 4PB, United Kingdom | 01452 519988 | WebsiteHope they've fulfilled the promise of change!
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This review is especially helpful for those who have or use the following: Mobility Scooter
Overview
Such a lovely hotel, helpful staff (mostly), ok food in the restaurant BUT a failure to respond to the alarm after pulling the red emergency cord when I fell in the bathroom at approx 3am. I was exhausted having had no sleep because of a 'deaf responder' alarm that I'd never come across before. This had been set by a previous occupant, I assume, to go off at regular intervals that night. After trying to turn this off myself pushing the tiny buttons on the alarm, I called reception for a member of the maintenance staff to fix it. This wasn't done and thug-like (!) I removed it from the wall and handed it to the guy on reception. NOT a comfortable first night - I wouldn't recommend a disabled person to stay at this hotel, unless changes to health and safety measures have been made!
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