Overview

We had another wonderful stay at The Crowne Plaza, Glasgow. My partner Calvin has progressive MS, he is in a large electric wheelchair and is over 6 feet tall and the rooms can accommodate all his equipment comfortably and supply a room for his PA. We have looked into a lot of hotels in city centre and at airport and none accommodate all his equipment and make him feel like he is a valued guest and not a hinderence. The front desk staff were friendly and remembered us, scott and Conceierge were as always helpful and made us feel welcome. Our room was bright, lovely and clean to a high standard as always thanks to the lovely Kath and her team. They provide extra pillows and any other items quickly to ensure Calvin is comfortable. No request has ever been refused or deemed unreasonable. Restaurant staff remembered us and accommodated for calvins electric chair straight away to make life easier and food was lovely. We had a little gathering with friends in the Mezzanine and all the bar staff were very accommodating and constantly checking on us which we truly appreciated. I must say a massive thanks to Carol and management who always go above and beyond for us and truly make our stay a pleasure and not a stress as it can be a military operation with all Calvins equipment. I would highly recommend this Hotel.

Transport & Parking

There is a large car park at the back but when you arrive and depart you can park at the front doors to make life simpler for access for the guest and unloading all equipment. Conceierge are very good at coming out to help take everything to your room.

Access

There are no steps at front and all areas can be accessed. A wheel chair accessible door with push pad for access,3 spacious lifts to all floors. Staff are always asking how they can help and if they can move anything to accommodate you.

Toilets

The accesible toilet is near main reception, spacious for wheel chair and carer. Clean and tidy.

Staff

Staff are amazing from scott at Conceierge, front desk asking can they accommodate calvin any more, Kath and house keeping reminding us to ask for anything to make Calvins stay more comfortable. Bar and restaurant putting calvin at the best table for his wheel chair. All staff genuinely carer and want to help.

Anything else you wish to tell us?

If you contact management and front desk in advance to let the hotel know you are coming they will bend over back wards to make you feel like a special guest and not a hinderence.