Overview

Wheelchair accessible with amazing staff who make your visit a delight. Well laid out toilet.

Transport & Parking

Multi story car parks adjacent to the High Stree, blue badge parking on the High St until 12 noon and all day Tuesday. Shopmobility in Mercator Centre.

Access

Very good. Not automatic doors but people jump to open the doors, wide entrance. Tables and chairs are light an easy to move and staff came straight to my aid to make a way to a suitable table. Chairs with arms as well as without to suit your transfer preference.

Toilets

The cord was tied up and a bin in the transfer space but Vicki, one of the baristas took my feedback on board and immediately rectified the cord. Revisited two weeks later and cord was fixed. If toilet is locked ask staff to open for you.

Staff

Amazing! Deserve a personal mention Reiche and Vicki were helpful and attentive and in no way patronising. Did what was in their gift to change things. Top marks. I now add Leanne to the roll of honour as she was super friendly and helpful on my second visit

Anything else you wish to tell us?

The first time I have seen a prominent sign at the door re disabled help.

Photos