Costa Coffee

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Costa Coffee

77 High Street, Dumbarton, G82 1LS, United Kingdom | 0333 003 5883 | Website

Bellrock

Accessible coffee shop with great toilet.

Visit date: September 2022

This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair

Overview

This is a review of Costa in High Street, Dumbarton. There is another Costa off the main A82 at Lomondgate which is also good.

Transport & Parking

3.5

The cafe does not have a car park, as it is in the town centre. Although there are two Blue Badge spaces almost directly outside they are frequently used by non badge holders who stop for five minutes, move away and are almost instantly replaced by someone else. In any case, being on-street spaces they are no good for using a wheelchair ramp. There is quite a lot of parking at the riverbank which is 2-3 minutes wheel away and level with lowered kerbs where necessary. Blue badge holders can park for an unlimited time although there is a two hour restriction for others. Many buses stop in the High Street.

Access

It's all level with plenty of room to manoeuvre a wheelchair, even though it's not a particularly large cafe. The door is very wide and stays open by itself so it is very easy for wheelchair entry.

Toilets

I think this is the largest accessible toilet I have ever seen (apart from Changing Places toilets.) There is a drop down rail on one side and a fixed rail on the other. The red cord had a Euan's Guide card which had obviously worked as it was hanging to the floor. The access corridor is very wide and the door is light and stays open by itself. The toilet is also a baby change but the changing unit is well away from the toilet and sink.

Staff

Always very pleasant and helpful.

Anything else you wish to tell us?

The cafe is in the middle of the main street which is all level and fairly smooth for pushing a wheelchair. Many shops have no step or a very low one. There are several public seats/benches across the road from the cafe which get a lot of sunshine. The cafe is very near The Captain James Lang, a Wetherspoons pub - see previous review. On the nearby street along the river there are two 'coin in the slot' public toilets which can be opened with a RADAR key. Thet have drop down rails on each side. The actual riverbank should be more accessible with lowered kerbs and fewer cobbles.