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Cliffs Pavilion

Station Road, Southend-on-Sea, SS0 7RA, United Kingdom | 01702 351135 | Website
1
2 likes

2

People in wheelchairs treated as secondclass citizens

1.5

2 likes

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

The theatre charges people in wheelchair full price to sit in the aisle at the edge of the auditorium with the worst view. They do have a Disability Access Scheme which offers some discounts, but it takes them two weeks to process an application. I called almost 3 weeks before the show we wanted to see but "it won't be done in time and you have to pay 7 days in advance, so if you want to come you'll have to pay full price." Basic access is good but unlike other theatres where people in wheelchairs are seated with the rest of the public, here you are stuck out on the end. This means you don't quite get to seat with your companions and your wheelchair obstructs access to the seats for able bodies users.

Transport & Parking

2

Car park was full, so couldn't use disabled parking.

Access

4

No problems

Toilets

0

Didn't use

Staff

3.5

Perfectly friendly

Anything else you wish to tell us?

The main improvement is to sit people in wheelchairs with everyone else, not give them the worst seats in the house at full price.

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