Overview

From out visits, Chester Zoo is mostly accessible including the monorail, boat trip on the Islands and the restaurants. Pathways are generally wide and flat. Customer Service good. The monorail will discount carers to go free. If you ask a member of staff they will direct you to a separate entrance to the boat trip on the Islands where you can receive priority boarding if you have a disability and helped into the boat via a ramp if you are a wheelchair user.

Transport & Parking

Plenty of disabled parking. Show your badge to the parking stewards as you enter the zoo and they will direct you to the disabled parking bays close to the zoo entrance.

Access

We had no problems seeing everything we wanted to. Good access and good service. The only reason I have not given 5 stars is because I feel their parks for children (which they have invested a lot of money into) aren’t particularly inclusive in terms of play equipment for children who are wheelchair users. That’s a shame as overall a great place for everyone to visit.

Toilets

There are accessible toilets which are clean and tidy and have grab rails.

Staff

Helpful and friendly staff.

Photos