Overview

Sadly, we found this rather wheelchair unfriendly, steps needed even to get down to see the pool and gym, so of no use to us disabled. However, the Spa facilities have a nice swimming pool, busy, heated loungers, and a steam room. The Gym has a number of latest equipment, and will receive an upgrade as part of a multi-million investment across 18 health clubs. They seem to be concentrating their efforts on the Elemis skin and care treatments, which includes Well being massage, hot stone massage, Frangipani body wraps, and also facial treatments to help renew you, a facial health check which includes a relaxing face and scalp massage, which may help you take away stress and leave your skin radiant. Ladies, you may have your manicure seen to, file and polish your hands and feet, and of course your eyebrows. Go for it gals .

Transport & Parking

You arrive by driving through the barriers and then To use the disabled car park for the Spa, drive to the right of the hotel entrance and down the slope, and a large car park can be found, but no disabled bay, with entrance to Spa through a double pull handle doorway, it’s on the level at this point. Or you can choose to get to Spa through the main hotel reception area, as photos show you, with the need to use lift to go to lower floor level. Remember to get the pass number from staff for barrier to lift up, to get out of hotel parking spots. The Spa and health club have facilities that include a swimming pool, heated loungers, and a steam room. The Gym has a number of latest equipment for you, and has either received or is supposed to be getting an upgrade as part of a multi-million investment across 18 health clubs. As the group has so far done very little to improve the hotel since they took it over, we will have to wait and see what they may do for the Spa. They like so many Spa’s today seem to be concentrating their efforts on the Elemis skin and care treatments, which include Well being massage, hot stone massage, Frangipani body wraps, then they have their facial treatments to help improve your facial looks, which includes a relaxing face and scalp massage, which may help to take away tensions and leave you with a radiant skin look. Ladies, you may have your manicure treatment here, file and polish nails, on hand or foot, and of course your eyebrows. Go for it gal !

Access

A ramp is available for main front entrance but if you wish to use the spa or treatment rooms, then drive down to the large car park at bottom of drive. The entrance into spa is over to you left, and on the level, until you get inside and by the corridor entry to spa and pool, where you will find steps, so not an ideal spa for disabled use.

Toilets

We only found public ladies and gents, with small cubicles, no sign for disabled.

Staff

We found staff to be pleasant and helpful

Photos