Chaophraya Chaophraya

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Chaophraya

4th Floor, 33 Castle Street, Edinburgh, EH2 3DN, United Kingdom | 0131 226 7614 | Website

Fantastic Thai Food

5

1 like

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair

Overview

By far the best Thai food I've ever tasted. It's fancy but not overpriced so it tends to be a favourite for special occasions. The views of the castle from the restaurant are exceptional. Overall though, the thing that really elevated the experience is how prepared they were to accommodate me in my chair. I had notified them when booking that I was in a wheelchair. When we arrived, they took us to our table that they had situated closest to the toilets while still getting the great views. They had also removed the chair from the table where I was to go. This seems like such a little thing but it made a huge difference to me. I have been met with people fumbling to clear a passage and remove a chair but not leave enough space, all disrupting the other patrons. When I went to the loo, one of the staff was immediately ahead of me to open all doors and ensure I was able to get into the disabled toilet with no problem. The toilet was spacious with a good turning circle, plenty of bars and rails to hold on to and a raised seat. As soon as I unlocked the door, another member of staff was there to open the doors and ensure I got back to my table with no trouble. This included asking someone to pull their chair in a bit etc. So considerate and aware.

Transport & Parking

4.5

We went on the bus which stops not far from the venue. The street that the restaurant is on is pedestrianised.

Access

5

There is a lift to get up to the restaurant . All corridors are wide and spacious .

Toilets

5

When I went to the loo, one of the staff was immediately ahead of me to open all doors and ensure I was able to get into the disabled toilet with no problem. The toilet was spacious with a good turning circle, plenty of bars and rails to hold on to and a raised seat. As soon as I unlocked the door, another member of staff was there to open the doors and ensure I got back to my table with no trouble. This included asking someone to pull their chair in a bit etc. So considerate and aware.

Staff

5

Exceptional, I was treated like a Queen. (This is standard for them and not just because I was in the chair)

Photos

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