Chance & Counters Chance & Counters

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Chance & Counters

Custard Factory, Birmingham, B9 4AA, United Kingdom | 0121 296 9997 | Website
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Good Boardgame Cafe

4

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair, Autism

Overview

Board game cafe with wide range of games. Small food menu with lots of vegan option. Good non-alcoholic drink options as well as interesting alcohol. Physically accessible. Great floor to roll on. Spacious. Staff very helpful. Noisy even after turning music down. Non-gendered toilets.

Transport & Parking

3.5

Wheelchair accessible buses stop nearby. Roads leading to Custard Factory are uneven and often cluttered but within the complex they’re easy to roll on.

Access

5

All on one floor. Smooth surface. Spacious. Shape of the room seems to amplify noise. Staff turned music down when asked but noise was still fairly overwhelming.

Toilets

3

One room of nongendered toilets including one disabled cubicle. Main door to this area not large - potentially a challenge to open it. Red cord too short. Cubicle a bit small to manoeuvre in.

Staff

5

Really helpful and inclusive. Non judgemental of neurodiverse behaviour. Table service - system of raising a sign on the table to gain their attention was really smooth to use. Quick to get service. Informative staff. Friendly and welcoming.

Anything else you wish to tell us?

Spacious and airy - could have more windows open. Lots of hand gel available. Staff always wore masks.

Photos

Good games and drinks. Pic shows grey teapot with matching cup abs saucer. Cards and dice from the game Chameleon are scattered around. Good menu. Pic shows black tray of chips with onion bhaji and balti sauce. Pic shows red cord only hanging to height of baby change tray.

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