Overview

Thai restaurant near London Bridge with great food, claimed to be wheelchair accessible but had some issues, offered vegetarian options labelled on the menu and asked about allergies, but couldn't do a large print menu.

Transport & Parking

No parking available, came by taxi

Access

There was a small lip at the entrance door, which was narrow and didn't open fully. My wheelchair just fitted through but it was very tight. The tables had large bases so I couldn't get my chair very close - I ended up transferring to one of their chairs to get close enough to eat comfortably.

Toilets

The staff directed me to a loo with a wide door. They had to move several tables to be able to get my chair to the door. Inside, I found no grab rails at all, not enough space to turn around, the toilet was at standard height i.e. lower than my chair, making transfer difficult, and the basin was at standing height with a cupboard underneath so I couldn't reach the taps. It may have been a large stall but it definitely wasn't accessible.

Staff

They tried to be helpful, but when asked for a large print menu with several days' notice, insisted that this was impossible because they hadn't done it before.