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Cardiff International Arena

Mary Ann Street, Cardiff, CF10 2EQ, United Kingdom | 029 2022 4488 | Website
7
3 likes

3

Excellent customer service

4

Visit date:

This review is especially helpful for those who have or use the following: Mobility Scooter

Overview

Enjoyed a concert here. Good view of the stage, if a little far away. Excellent customer service. Disabled toilets not perfect, but OK.

Transport & Parking

3.5

No onside parking. But huge St Savid's car park close by.

Access

4.5

There is a ramp outside to get you to the front door. 2 push button operated doors. Stewards on hand to assist if necessary.

Toilets

3

There is one toilet near the wheelchair section. It is large enough to turn a wheelchair. There are no handrails / grabrails though. And it could do with decorating / modernising. Didn't see a Changing Places toilet, but that doesn't mean to say there isn't one - I don't know.

Staff

5

Best part of the visit (apart from the concert !). Staff were visible, friendly, informative. Special mention to Alan, who met us at the door, took us up in the lift, showed us to our places, and explained what was where etc. He was excellent.

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