Overview

I had a lovely trip to the Camden People's Theatre this week. They were so nice and helpful. I purchased an access ticket online and then received an email personally written from Adam the front of house manager asking if there is anything they could do to make the experience be easiest for me. I was able to pick my choice of seat and to be seated first to avoid needing to queue and so I had longer to get myself settled. I picked a seat at one edge so that nobody would brush past me (I don't like it in theatres/cinemas if people have to squeeze past as if they knock me even a little bit it hurts me a lot - glad to avoid this happening!). I kept my folded mobility scooter right by my side and transfer to regular theatre seat (so I didn't feel worried about it going out of my sight/being misplaced/moved). The theatre has step-free level access from the pavement outside right to the seat itself so I was able to wheel in and no need for additional ramps as it's already flat. I actually saw a listing for the play I saw for a while ago in a different inaccessible venue but when I looked up the performance itself online it had other dates elsewhere so I looked up each venue and I saw this one so that's why I came to the CPT for this occasion. It's only since becoming unable to use steps that I have noticed most London theatres of similar size are inaccessible as typically are upstairs above pubs so I can't go so I am really pleased to have found this gem of a venue! Notes about my review: I don't know about parking nor transport as I came on my mobility scooter from home. There is an accessible toilet at the venue but I didn't need to use it so didn't check it out.

Transport & Parking

Not applicable (I came on mobility scooter)

Access

No steps, all flat, wheeled in. Seats in the entrance/bar area.

Toilets

There is one but I didn't test it as I didn't need it

Staff

Really lovely and helpful. The front of house manager emailed me beforehand as I had purchased an access ticket to check what I needed.

Anything else you wish to tell us?

In the entrance they have a note of potentially difficult content in each performance eg. eating disorder/ableism etc. This is helpful to ensure it's something I will enjoy seeing and it's easier to avoid topics that might be upsetting to an individual.

Venue Manager responded to this review

Thank you so much for sharing feedback on your visit to us. We've passed your comments onto the Front Of House team. It's made our day!