Overview

Love this place and have visited and performed there over the years but this is my first visit as a disabled customer. The owners have done their best to make the venue as accessible as possible but are limited by the restrictions of the building. Visit if you can. It’s well worth it.

Transport & Parking

2.5

Drove to the venue but couldn’t locate any nearby disabled parking spaces. I was fortunate to find roadside parking adjacent to the theatre on Water Street - £2.50 for 4 hours.

Access

2.5

There are steps up into the theatre but there is a narrow disabled access to the left of the main entrance. This leads past an large accessible toilet. Access to the stalls is just around the corner. I believe there are dedicated wheelchair places and there is storage for walkers and wheelchairs. The seating slopes down towards the stage. All areas are quite narrow to negotiate. There is a stalls bar but I think it may have steps into it. There is no lift to the upper floors. The building is unsuitable for mobility scooters

Toilets

3.5

The accessible toilet is next to the disabled entrance and has ample room. Unfortunately, the corridor outside is very narrow and it’s almost impossible to queue for the toilet, particularly as the ladies toilet is opposite and people are also queueing for this. I was in the way of people the whole time.

Staff

3.5

I found the staff a bit mixed. Some were very helpful but others a bit impatient and dismissive.