Overview

We visited the outlet at 5pm in the evening. when we first entered, there was a crowd and it was difficult to manoeuvre around. the door is a push and pull door thus it will be hard for someone on a wheelchair to enter without the help of others. on the first floor, there are limited seats available, some seats are high raised therefore are too high to reach. there are more seats available on the second floor but it is only accessible via stairs which is not wheelchair-friendly. the self ordering kiosks are also not easy to reach if the selection is too high up. the condiments section where tissues and sauces are placed are also high and far to reach.

Transport & Parking

nearest parking is available at john lewis or buchanan galleries. the nearest bus station is the buchanan bus station

Access

the entrance requires manual pushing and pulling, there are stairs but no lift access to second floor where there are more seats, there are limited seats on the first floor, no other formats available

Toilets

it was on the second floor, need to climb the stairs to access, lack of physical aids.

Staff

staff are welcoming and friendly, they were helpful and full of smiles