Overview

Barista's Street Coffee is located on the Clydeside and is part of the three buildings that make up the Barclays Campus. Whilst the other two buildings are not open to the public, anyone can access the café. There are a few great things about the café and one barrier that, if removed, would give this location a much higher rating.

Transport & Parking

Local parking isn't great. I parked on Tradeston Street, where there is one accessible space and twelve standard spaces. There are no dropped kerbs on this street and the pavements aren't in the best condition. The area around the campus is great and well-suited for manual and powered wheelchair users. A cycle path runs along the Clydeside and busses stop in the nearby Tradeston area. The closest train station is Glasgow Central.

Access

There is plenty of space to manoeuvre when you're in the building, but that's where the challenge lies. The entrance has two heavy glass and metal doors that open outward. These are hard to open if you don't have the strength, I had to rely on another customer to get in. There is no call button, so it's very much a case of trying to get someone's attention if you're alone and need assistance. Due to the placement of the counter, the queue to order is also in the path of the doorway but people were quick to move. The signage for the coffee shop is adequate, but there are no alternative formats or an induction loop. There are no lowered counters. The café has two sitting areas, one directly across from the counter with tables and metal seats, which can get busy, and the other to your left as you pass the counter. This area is much larger, has long tables and metal seats and two wingback armchairs. Dogs are welcome in this area, though I didn't see drinking bowls. There are concrete benches just outside of the café, if you find yourself here on a rare sunny day.

Toilets

There are two accessible loos at this location, one of which is a Changing Places Toilet that I've rated 4 stars. Please see my review of "Changing Places Toilet - Barclays Campus" for more information. The "standard" accessible loo has a touchpad installed on a rail outside, which opens the door outward, and a touchpad on the inside that locks and opens the door. The door opened quickly when I touched the pad on the outside. When I touched the pad on the inside, the door took a good 40 seconds to close, not only that, but the door partially closed and then opened fully three times! I was thankful I didn't have an urgent need for the toilet. I had to hold my hand over the pad on the inside again to lock the door. A right-side transfer is possible, but the space is tight. There is room for a carer if needed but it's far from spacious. There are two grab rails, to the left when seated, and a long rail along the wall on the right, where you'll find the red pull cord. The cord does not reach the floor. There's a small, low sink on the right wall, which has a lever tap, and a waste bin below. The soap dispenser was not working, but a bottle with a hand pump was provided. A paper towel and toilet roll dispenser can be found on this wall. There's also a wall-mounted Dyson hand dryer. The signage to the toilet is poor, with only a plaque on the door. There are no braille or tactile markings.

Staff

When I ordered a coffee, the staff were helpful. They moved the card reader to make it easier for me to reach.

Anything else you wish to tell us?

I’d like to see improvements to the signage at this location, both for the café and the toilets, to make the venue more inclusive, but also to highlight the fact that they have both an accessible toilet and a Changing Places Toilet. A touchpad would be great, but a call button as a minimum would greatly improve the experience of disabled customers. I paid £2.15 for a rather pleasant latte, a bargain in the city centre.

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