American Express Presents BST Hyde Park American Express Presents BST Hyde Park
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American Express Presents BST Hyde Park

Parade Ground on the East side of Hyde Park, London, W2 2UH, United Kingdom | 0344 581 0909 | Website
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One of the most accessible festivals we've been to!

5

8 likes

Visit date:

This review is especially helpful for those who have or use the following: Powerchair

Overview

In fact it was probably THE most accessible festival we've been to. The view from the accessible platform was great - there was plenty of space and flexible seating layouts - and a bar right there on the platform. Loos were ace - including a Changing Places with a hoist and medi bed. And the staff were super helpful, smily and welcoming! Really impressed with the whole set up & we will definitely be back!

Transport & Parking

2

Car parking - really not ideal - even though we had Blue Badge parking ticket. The car park itself was narrow and difficult to navigate. The car park was also quite a distance away - and there was a buggy that was available to transport people between the car park and the festival. Unfortunately my pal's powerchair was too big to use the buggy so we had to do a drop off at Hyde Park corner (rather hairy with the traffic whizzing by!). We then went through the park to the entrance which was a series of tarmac paths so easy enough to navigate even if it wasn't the closest. Public transport wise - Green Park is the nearest station and is a wheelchair accessible Underground station.

Access

5

From the moment we entered the venue we were on plastic 'decking' so it made it easy to get around - it had slanting edges so wasn't a trip hazard either. The accessible viewing area was well signposted. The platform was spacious and had great sightlines - it had folding chairs so people could arrange themselves as they wished. There was a chap with a cool bag on the platform so you could get drinks almost without leaving your seat. There was also a wheelchair charging point on the platform. You could tell a lot of thought had gone into disabled access at the festival! It's worth noting that we visited on a dry summer's day so I'm sure that we would have found it a little more tricky in torrential rain.

Toilets

5

Wow what a joy!! These were absolutely ace! Firstly there was a Changing Places complete with Hoist, Medi Bed etc. There were at least 6 accessible loos - and they were all massive. There was a decent walkway up to them too.

Staff

5

Every member of staff that we came across was ACE! Even the security staff who have given us hassle at other festivals. A definite shout out to the Manager of the Accessible Platform - who made the whole event for us by letting us stay together as a group on the platform He was wearing shorts and sunglasses - you know who you are!

Anything else you wish to tell us?

If every festival was like this the world would be a better place! Other festivals could learn a lot from this one! A chilled out festival experience - every festival should be like this. PS music was great too!

Photos

Royal Oak Stage. ramp to accessible viewing platform. tracking. VIP Summer Garden. Tom Petty on stage. Viewing platform at British Summer Time Hyde Park.

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