Very accessible hotel
Visit date:
This review is especially helpful for those who have or use the following: Wheelchair, Mobility Scooter
Overview
This is a Hotel that Jet2 Holidays go to, and we have found Jet2 Holidays to be excellent as regards disabled travellers. They have 5 rooms with adapted bathrooms. I e-mailed questions ahead of the visit to the hotel, and they answered every time.
Transport & Parking
We had an adapted transfer minibus, and it was excellent. On time both ways, and helpful drivers.
Access
Everywhere is accessible. There are a couple of steep ramps, that would be difficult in a wheelchair unaccompanied. Most of it is flat though.
Toilets
There are disabled toilets all over the site. I've taken a mark off, because 2 of them had broken locks, and another was too close to general toilets, and all the doors banged into each other. There were 2 others near the swimming pools, which was goof.
Staff
Had one incident with the waiter in "My Favourite Restaurant". We ate in here most nights, and had a favourite table, which was convenient to leave my scooter. Every night we didn't have a problem, except 1 night with a waiter we only saw that night. He made us leave it near the door. With the exception of him, the staff were excellent. The buffet restaurant was fully wheelchair accessible.
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