Overview

Wheelchairs to borrow. Wide paths - slight incline in places. Helpful staff. Plenty of seating areas

Transport & Parking

Disabled parking next to first building - park shop - so very convenient; however, doesn't have parking bays so cars can park close to each other which may make it difficult for some people to exit the car or get a wheelchair up to the car if someone has parked too close.

Access

Clear signage and map. Website informative and advised to ring and reserve a wheelchair which we did - it was waiting for us on arrival. Wide gravelled paths with a slight incline in places but easy to push wheelchair on. Just one walkway to see over the Jaguar enclose which wasn't accessible but able to see round it at ground level. Plenty of seating and places to eat in the shade. A few telescope viewing platforms for an additional charge which would probably not be accessible to someone in a wheelchair.

Toilets

Accessible toilets available at each toilet stop. Only issue is that in ladies toilet at the entrance, there is an additional toilet that had the accessible sign on it with a baby changing facility. This would not be suitable for someone with mobility problems. Although it is slightly larger than the other cubicles, the toilet is placed so near the wall that the toilet paper dispenser prevents someone sitting comfortable or having space to stand from sitting easily and there were no grab rails in here. It was difficult to use not having mobility problems.

Staff

Plenty of staff around to offer advice and give additional information about the animals. All staff we spoke to were friendly and well informed.

Anything else you wish to tell us?

This is a lovely day out; however, it can be very busy at weekends. This time we visited on Monday when it was much quieter with plenty of space to get close to the viewing areas.

Photos