The Access Survey

Euan's Guide Access Survey 24 Banner

The 2024 Euan's Guide Access Survey Supported by Motability Operations is now open!

Click here to take part in the 2024 Access Survey

2024 marks a decade of the Access Survey and in Euan’s honour, we’re asking anyone who has ever had to consider disabled access to share their opinions on accessibility by taking what is the UK’s largest access survey.

As well as general disabled access, the survey covers topics such as accessible toilets and parking, the new government, tech, and public and private transport. The data and insights from the survey help to shape the charity’s work around amplifying the voices and experiences of disabled people.

This year marks a decade since the Access Survey began, and we’re delighted to continue our partnership with Motability Operations, the company behind the Motability Scheme.

The survey is a long one – it takes about 20 minutes to complete. The reason for this is so that we can get a clear idea of how you feel about disabled access. We want to provide an opportunity for you to have your say - your experiences and thoughts matter, and we want to do our best to support our community in amplifying your voices. Getting as much data as possible will allow us to do this to the best of our ability.

Last year, the Access Survey found that of the 6,000+ respondents:

  • 91% try to find disabled access information before visiting a new place
  • 79% have experienced a disappointing trip or have had to change plans due to poor accessibility
  • 77% are more likely to visit somewhere new if they can find relevant access information
  • 76% found accessibility information on a venue’s website to be misleading, confusing or inaccurate
  • 76% said accurate disabled access information improves confidence when visiting somewhere new
  • 62% are more likely to visit somewhere new if they can see what others have said beforehand
  • 59% avoid going to a venue if it has not shared its access information because they assume it’s inaccessible
  • 47% are very likely to share their experiences of disabled access with others

Please share the survey link with as many people as possible to help us continue our mission to improve accessibility by working to make it easier, safer and more rewarding for disabled people, their friends, families, and carers to find and visit accessible places.