The Euan's Guide Access Survey

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The Access Survey

Euan's Guide Access Survey 24 Banner

The 2024 Euan's Guide Access Survey Supported by Motability Operations has closed. Thank you to everyone who took the time to complete the survey.

2024 marks a decade of the Access Survey and, as well as general disabled access, the survey will cover topics such as accessible toilets and parking, the new government, tech, and public and private transport. The data and insights from the survey help to shape our work around amplifying the voices and experiences of disabled people.

This year marks a decade since the Access Survey began, and we’re delighted to continue our partnership with Motability Operations, the company behind the Motability Scheme.

Last year, the Access Survey found that of the 6,000+ respondents:

91% try to find disabled access information before visiting a new place
79% have experienced a disappointing trip or have had to change plans due to poor accessibility
77% are more likely to visit somewhere new if they can find relevant access information
76% found accessibility information on a venue’s website to be misleading, confusing or inaccurate
76% said accurate disabled access information improves confidence when visiting somewhere new
62% are more likely to visit somewhere new if they can see what others have said beforehand
59% avoid going to a venue if it has not shared its access information because they assume it’s inaccessible
47% are very likely to share their experiences of disabled access with others

We'll share the results of the 2024 Euan's Guide Access Survey early next year - stay tuned to find out what disabled people have to say about disabled access.

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